Software Engineer @ Amazon
Shipped an AI desktop assistant to 3,000+ finance analysts
- Owned full continuous delivery for an Electron AI desktop assistant (Strands, Bedrock) rolled out to 3,000+ finance analysts — Playwright Windows E2E gates and daily prod canaries on EC2 (CDK), with zero manual approval steps.
- Drove AppSec certification of a high-risk GenAI agent across 28+ security CRs, fixing 4 threat-model findings and 8 production risks via Bedrock Guardrails, per-user S3/IAM session isolation, a read-only SQL allowlist, and a sandboxed Python runtime.
- Resolved Sev-2 incidents on call (silent Kinesis record loss) and root-caused a startup deadlock causing 0/18 successful launches by moving serial agent rehydration off a 90s readiness path into a worker pool.
- Migrated Promise-to-Pay and Dispute workflows on a collections platform used by ~1,000 analysts from Redux-Saga to TanStack Query, and built group-level tasks for resellers with hundreds of linked accounts.
- Ran user research with collections analysts to shape a consolidated multi-account inbox, and partnered with finance teams on agentic AI skills automating receipt matching and cross-country deductions.